Privacy Policy

This Privacy Policy explains how Fifty Plus Consulting (trading as Simplified Success Hub) (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our platform, website, and services.

By accessing or using Simplified Success Hub, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. About This Policy

We are committed to protecting your privacy in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy sets out:

The types of personal information we collect.

- How we collect and use it.

- How we keep it secure.

- Your rights and choices.

2. What We Collect

We may collect the following types of information:

Personal Information:

- Name, email address, phone number, and billing details.

- Login credentials and account details.

- Business name, role, or similar identifiers.

Non-Personal Information:

- Technical data such as IP address, browser type, and device information.

- Usage data such as pages visited, features used, and time spent on the platform.

Client Data:
If you upload or store information about your own clients (such as contact lists, emails, phone numbers), you are responsible for ensuring you have their consent to do so. We treat this information as confidential and process it only to provide our services to you.

3. How We Collect Information

We collect information in the following ways:

- Directly from you when you register, subscribe, or contact us.

- Automatically through cookies and similar technologies when you use our website or platform.

- From third parties where you have authorised them to share information with us (e.g., payment processors, integrations).

4. How We Use Information

We use your information to:

- Provide and maintain the Simplified Success Hub platform.

- Process payments and manage subscriptions.

- Communicate with you about your account, support requests, and updates.

- Improve our platform, services, and training resources.

- Comply with legal and regulatory obligations.

- Send you marketing communications (where you’ve consented or as otherwise permitted by law).

We will not sell your personal information.

5. Sharing Your Information

We may share your information only as necessary to provide our services or where required by law:

- With trusted third-party service providers (e.g., hosting, payment processing, email delivery).

- With your consent, where you connect third-party integrations.

- To comply with legal obligations or respond to lawful requests.

- To protect our rights, security, and the integrity of our platform.

6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

No system is 100% secure, so we encourage you to keep your login details safe and notify us immediately if you suspect any unauthorised use of your account.

7. International Transfers

Some of our technology providers may store or process data overseas. Where this occurs, we take steps to ensure your information is handled in accordance with Australian privacy standards.

8. Cookies and Tracking

We use cookies and similar technologies to:

- Operate and improve our website and platform.

- Analyse usage and performance.

- Deliver relevant content and communications.

You can adjust your browser settings to refuse cookies, but some parts of our platform may not function properly.

9. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect information from them. If we become aware that we have collected such information, we will delete it.

10. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

- Access the personal information we hold about you.

- Request corrections if the information is inaccurate.

- Opt out of receiving marketing communications at any time.

- Make a complaint if you believe we’ve breached your privacy rights.

To exercise these rights, please contact us (see Section 12). We may need to verify your identity before processing your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know. Continued use of our services after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, or wish to access or update your information, please contact us:

Fifty Plus Consulting (trading as Simplified Success Hub)
Email: [email protected]
Location: Melbourne, Victoria, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

By using Simplified Success Hub, you consent to this Privacy Policy.