Terms & Conditions

These Terms and Conditions (“Terms”) govern your subscription to and use of the Simplified Success Hub platform and related services. By creating an account, subscribing, or otherwise accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. About Us

Simplified Success Hub (“Simplified Success Hub”, “we”, “our”, “us”) is a trading name of Fifty Plus Consulting, an Australian business registered in Victoria.

We provide access to an online, subscription-based platform designed to help authors and speakers simplify and automate their technology needs. The platform is delivered via trusted third-party technology, rebranded and supported under our name.

When you subscribe, your agreement is with Fifty Plus Consulting (trading as Simplified Success Hub).

2. Eligibility and Account Ownership

2.1 You must be at least 18 years old to subscribe.
2.2 You agree that the information you provide when creating an account is accurate and complete.
2.3 Accounts are non-transferable. If you subscribe on behalf of a business entity, that entity will be the account owner.
2.4 You are responsible for maintaining the confidentiality of your login details and for all activities under your account.

3. Use of the Platform

3.1 You agree to use the platform only for lawful business purposes.
3.2 You are solely responsible for:

The content you upload and communications you send through the platform.

Ensuring your own clients and contacts agree to your terms and privacy policy.

Complying with all relevant laws (including spam, marketing, and privacy regulations).

3.3 You must not:

Misuse the platform for fraudulent, harmful, or unlawful activities.

Attempt to reverse engineer, copy, or resell the platform beyond what is permitted under your subscription.

Share your account access with competitors or unauthorised third parties.

3.4 Platform Availability - While we strive to ensure the Simplified Success Hub platform is available at all times, we do not guarantee uninterrupted or error free access. From time to time, the platform may be unavailable due to scheduled maintenance, upgrades, technical issues or circumstances beyond our reasonable control. We will make reasonable efforts to restore access as quickly as possible but are not liable for any loss, interruption or inconvenience arising from temporary outages or reduced platform availability.

3.5 Platform Changes - Simplified Success Hub may add, modify, remove or replace features, functionality, integrations, templates, resources or services from time to time to improve the platform or to reflect changes made by our underlying technology providers. These changes do not entitle you to a refund or compensation.

4. Subscriptions, Fees and Payments

4.1 Subscriptions are billed in advance on a monthly or annual basis, according to your selected plan.
4.2 All fees are stated in Australian dollars (AUD) unless otherwise noted.
4.3 All fees are non-refundable, including in cases of unused time, account inactivity, or partial months, except where required under Australian Consumer Law.
4.4 We may change subscription fees at any time. Any changes will be communicated in advance and will apply from your next billing cycle.
4.5 You are responsible for any applicable taxes or charges imposed by government authorities.

5. Cancellation and Termination

5.1 Client Cancellation - You may cancel your subscription at any time via your account settings or by contacting support. Cancellation takes effect at the end of your current billing cycle.

5.2 Suspension for Non Payment - If payment is not received within 14 days of the due date, we may suspend your access to the platform until payment is resolved. If payment remains outstanding after 30 days, we may terminate your subscription and permanently delete your account and data.

5.3 Termination by Simplified Success Hub - We reserve the right to suspend or terminate your subscription, access to the platform, or any associated services immediately, without prior notice, if you:

- materially breach these Terms and Conditions

- engage in fraudulent, unlawful or unethical conduct

- misuse the platform or services

- engage in abusive, threatening, intimidating, harassing, discriminatory or otherwise inappropriate or disrespectful behaviour towards any member of the Simplified Success Hub team, contractors or representatives.

This includes, but is not limited to, verbal abuse, shouting, harassment, offensive language, personal attacks, threatening behaviour, or repeated hostile communication by phone, email, video call, messaging, social media, or any other communication channel. All fees are non refundable except where required under Australian Consumer Law. Refunds will not be provided for unused subscription periods, account inactivity, suspension or termination under these Terms.

5.4 Effect of Termination - Upon termination, your access to the platform and stored data may be disabled or deleted. We recommend exporting your data before cancelling. Any outstanding fees or other amounts payable under these Terms remain your responsibility.

6. Intellectual Property

6.1 The platform, software, and related content remain the property of Fifty Plus Consulting, our licensors, and/or our technology partners.
6.2 You may not copy, modify, or distribute the platform or its content without our prior written consent.
6.3 Any branding, training materials, or resources provided to you are for your personal business use only and may not be resold or redistributed.

7. Third Party Platforms and Services

7.1 Simplified Success Hub is designed to integrate with a range of third party platforms and services to enhance your business operations. These may include, but are not limited to, Stripe, Meta, Facebook, Instagram, Google, Google Workspace, Google Ads, LinkedIn, Zoom, YouTube, Calendly, domains, email providers and other external applications.

7.2 While we may provide guidance on connecting or using these platforms with Simplified Success Hub, we are not responsible for the operation, availability, performance, security, pricing, policies or functionality of any third party platform or service.

7.3 Support provided by Simplified Success Hub relates to the functionality, features and use of The Hub platform. While we may provide general guidance on integrating with third party platforms, we do not provide technical support, troubleshooting, implementation or ongoing management of external software or services unless expressly agreed in writing.

7.4 You acknowledge that issues arising from third party platforms, including account access, billing, advertising performance, payment processing, software updates, policy changes, outages or technical faults, must be resolved directly with the relevant provider.

7.5 We are not liable for any loss, interruption, delay, costs or damages resulting from the actions, changes, outages or failures of any third party platform or service.

7.6 You are responsible for reviewing and testing all workflows, automations, forms, funnels, payment processes, email campaigns and other configurations before using them in your business. While Simplified Success Hub provides guidance and platform support, you remain responsible for ensuring your systems operate as intended and meet your business requirements. We are not responsible for errors resulting from changes made by you, your team, third party providers or external integrations.

8. Privacy and Data

8.1 Our collection and use of personal data is governed by our Privacy Policy.
8.2 You are responsible for ensuring you have consent to upload and store your clients’ data in the platform.
8.3 We are not responsible for your compliance with privacy laws in relation to your own clients or contacts.

9. Limitation of Liability

8.1 To the fullest extent permitted by Australian law, Simplified Success Hub is not liable for any indirect, incidental, special or consequential loss or damage arising from your use of the platform or services, including loss of income, revenue, profits, business opportunities, goodwill, data or business interruption.

8.2 While we take reasonable care in providing the platform, resources and support, all services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will always operate without interruption, error or delay.

8.3 We are not responsible for any loss or damage resulting from:

- your use or misuse of the platform

- errors or omissions in information you provide

- changes made by you, your team or third parties

- failures or outages of third party software or services

- internet, hosting or telecommunications issues beyond our reasonable control.

8.4 Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot legally be excluded.

10. No Guarantee of Results

10.1 Simplified Success Hub provides access to software, templates, resources and support designed to help you build and manage your business more effectively. However, we make no guarantees or warranties regarding any particular outcome, including increased revenue, sales, leads, client growth, business performance or business success.

10.2 Your results depend on many factors beyond our control, including your goals, experience, implementation, consistency, business decisions, market conditions and the actions you take.

10.3 While we strive to provide accurate, practical and up to date information, all content is provided for general educational purposes only. You are responsible for determining whether any strategy, recommendation or resource is appropriate for your own business and circumstances.

10.4 We do not guarantee the availability, performance or continued functionality of any third party software, integrations or services connected to or used with the platform. Features, pricing and functionality provided by third party providers may change without notice.

10.5 You acknowledge that Simplified Success Hub provides guidance, education and technology to support your business. Unless expressly agreed in writing, you remain responsible for implementing your systems, reviewing your automations, testing your workflows, maintaining your business records, and ensuring your platform is configured to meet your individual business requirements.

10.6 Your subscription includes support for the functionality and use of the Simplified Success Hub platform. While we may provide general guidance on integrating with third party platforms or services, we do not provide technical support, troubleshooting, training or implementation for software or services that are not part of the Simplified Success Hub platform unless expressly agreed in writing.

11. Dispute Resolution

11.1 If a dispute arises, please contact us first so we can try to resolve it quickly and fairly.
11.2 These Terms are governed by the laws of Victoria, Australia.
11.3 Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Changes to These Terms

We may update these Terms from time to time. Any significant changes will be communicated to you. Continued use of the platform after changes are published constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Fifty Plus Consulting (trading as Simplified Success Hub)
Email: [email protected]
Location: Melbourne, Victoria, Australia

By subscribing to and using Simplified Success Hub, you agree to these Terms & Conditions. Nothing in these Terms should be interpreted as business, financial, legal or tax advice. Where appropriate, you should seek advice from a qualified professional.